Purchase keys at ABS approved key centres or online using the key code card number.

Match key codes with keys by sending images and codes to skhan@avocet-hardware.co.uk.

Upon registering your ABS Master or Ultimate key code, an email with a unique reference number is sent. Contact 01233 333 149 with this reference number to retrieve your key code. Remember to verify your security question and answer.

To deregister, call 01233 333 149 with the unique ID number you will have received when you registered your key code and be prepared to answer your security question.

ABS euro cylinders and padlocks can be ordered via ABS cylinder centres to use the same key; provide cylinder size and key card number.

Confirm if the key is hard to turn when the door is ajar, not closed in the frame. A lack of stiffness when open suggests an alignment issue. Contact a door installer or locksmith for correction.

Maintain cylinder performance with ABS graphite powder and ABS Lock Lube. Buy from ABS approved suppliers. Apply to key, insert into lock, rotate. If still not functioning, check for foreign objects.